IT Support

ACUTEC has been providing exceptional Managed Services and IT Support for over twenty years. We do this by making sure we understand the needs of your business so that the very best recommendations are offered to you. We build your IT around your business rather than the other way around.

Our IT Support provides detailed system reports and pro-active monitoring to make sure that your IT is the last thing you have to worry about. Our helpdesk in Birmingham is available from 8.00am to 6.00pm, Monday to Friday.

We also offer 24/7 IT Support that is flexible and tailored to be exactly what your business needs. Sometimes issues can occur on your system when it is out of hours. With our 24/7 IT Support we ensure that no performance change in your IT infrastructure goes unnoticed. Our IT Support Services are designed to be a reassuring presence within your business.

We provide a 15-minute response and a guaranteed fix to our clients. Our pro-active monitoring service alerts us if something goes wrong, allowing for your critical IT to be in safe hands and problems dealt with before they impact your business.

When you make a support call to ACUTEC you do not experience a triage system where your problem is assessed and dealt with based upon how urgent it is. We know that your IT will always be the most urgent to you and therefore when you call us you speak to one of our highly qualified experts straight away who will be able to deal with your problem and enable you to carry on doing what you do best.

We are your trusted IT experts

Cloud Services

Discover the solutions that will bring you greater productivity and efficiency to transform your business. Reach for the Cloud with the IT experts.

Software Development

We write software specifically to your requirements to give you the experience you have always wanted. Get the software that will fix your problems and not someone else’s with the IT experts.

Support Services

We’ll take care of your systems so that you can stay focussed on your business. Discover IT Support with a 15 minute response time, guaranteed fix and outstanding service from the IT experts.

Stay Secure

Don’t let yourself become the next news headline. Every business is vulnerable to cybercrime. Protect your data, finances and reputation with the IT experts.

Client Feedback

  • "A quick response which sorted our issues in minutes :)"

    25th April 2017

  • "Ty did exactly what was asked of him in very quick time. Thanks again."

    25th April 2017

  • "Thank you."

    25th April 2017

  • "Excellent - very prompt response as always. Thanks Craig,"

    20th April 2017

  • "Quickly resolved by Winston."

    18th April 2017

  • "Thanks, that's great."

    14th April 2017

  • "Very good, fast response. Thanks."

    12th April 2017

  • "Well executed."

    12th April 2017

  • "Great job, thanks."

    11th April 2017

  • 'Many thanks to Tymon for his time and patience.'

    6th April 2017

  • 'Very pleased with this being sorted.'

    6th April 2017

  • 'Yes very happy.'

    5th April 2017

  • "Great help from Dean. Many thanks for his patience and persistence."

    31st March 2017

  • "Very friendly and helpful. Many thanks."

    28th March 2017

  • "Very happy with service provided - again - quickly resolved. Many thanks!!"

    24th March 2017

  • "As usual, Urfaan was able to fit it right away!"

    22nd March 2017

     
  • "Dealt with speedily." 21st March 2017

  • "Excellent."

    20th March 2017

  • "Craig and Ty always try their upmost to help (even though its not always an ACUTEC issue)"

    20th March 2017

  • "I am very happy with the customer service I receive from Tymon."

    18th March 2017

Your organisation is a success because of your hard work

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