IT Support

ACUTEC has been providing exceptional Managed Services and IT Support for over twenty years. We do this by making sure we understand the needs of your business so that the very best recommendations are offered to you. We build your IT around your business rather than the other way around.

Our IT Support provides detailed system reports and pro-active monitoring to make sure that your IT is the last thing you have to worry about. Our helpdesk in Birmingham is available from 8.00am to 6.00pm, Monday to Friday.

We also offer 24/7 IT Support that is flexible and tailored to be exactly what your business needs. Sometimes issues can occur on your system when it is out of hours. With our 24/7 IT Support we ensure that no performance change in your IT infrastructure goes unnoticed. Our IT Support Services are designed to be a reassuring presence within your business.

We provide a 15-minute response and a guaranteed fix to our clients. Our pro-active monitoring service alerts us if something goes wrong, allowing for your critical IT to be in safe hands and problems dealt with before they impact your business.

When you make a support call to ACUTEC you do not experience a triage system where your problem is assessed and dealt with based upon how urgent it is. We know that your IT will always be the most urgent to you and therefore when you call us you speak to one of our highly qualified experts straight away who will be able to deal with your problem and enable you to carry on doing what you do best.

We are your trusted IT experts

Cloud Services

Discover the solutions that will bring you greater productivity and efficiency to transform your business. Reach for the Cloud with the IT experts.

Software Development

We write software specifically to your requirements to give you the experience you have always wanted. Get the software that will fix your problems and not someone else’s with the IT experts.

Support Services

We’ll take care of your systems so that you can stay focussed on your business. Discover IT Support with a 15 minute response time, guaranteed fix and outstanding service from the IT experts.

Stay Secure

Don’t let yourself become the next news headline. Every business is vulnerable to cybercrime. Protect your data, finances and reputation with the IT experts.

Client Feedback

  • "Kevin was really helpful and took on my problem right away. Many thanks!"

    25th July 2017

  • "Keith is a little star"

    20th July 2017

  • "Excellent as always"

    19th July 2017

  • "Excellent service again from TY. Was updated throughout.

    Laptop delivered to my door; couldn't ask for more!

    Excellent Service."

    18th July 2017

  • "Great"

    18th July 2017

  • "Thanks, Craig"

    13th July 2017

  • "Thanks for sorting Ty"

    12th July 2017

  • "Craig has been swift in resolving the issues with outlook and now we shall see how the machine performs going forward."

    7th July 2017

  • 'Thank you!'

    6th July 2017

  • "Extremely helpful as always. First class service."

    6th July 2017

  • "Thanks Craig your always really helpful,x"

    30th June 2017

  • "The new machine is great and I am really enjoying discovering its many secrets. Many thanks, particularly to Winston, Kevin, and Steven who made it possible. I'm more than happy to pay the bill any time it is ready. "

    29th June 2017

  • "Thanks."

    29th June 2017

  • "As always quick fast fix with Ty :)"

    29th June 2017

  • "Excellent service as always :)"

    27th June 2017

  • "Really prompt efficient service from Ty"

    23rd June 2017

  • "Great thanks"

    22nd June 2017

  • "Really good service :)"

    21st June 2017

  • "Prompt service as usual, thanks Craig"

    19th June 2017

  • "Thank you"

    16th June 2017