Privacy and GDPR Statement
At ACUTEC, we want to protect and respect your data and your privacy
Who are we?
How do we collect information about you?
By using our website, we may obtain information about you, for example when you sign up to an event or newsletter or when you make an enquiry. We also place a tracking code on our website for Google Analytics to gain insight into your navigation of our website. We cannot identify you from this tracking code. We use the data collected to help ACUTEC develop its website, products and user experience.
What type of information is collected from you?
The general categories of personal data that we process include: employee data, client data, marketing data and supplier/partner data.
Employee data refers to the personal data of individuals employed by ACUTEC.
Client data refers to the personal data of individuals employed by organisations that are clients of ACUTEC and receive their goods and services.
Marketing data refers to the personal data of individuals employed by organisations that ACUTEC wishes to market its products and services to.
Supplier/Partner data refers to the personal data of individuals employed by organisations that ACUTEC receives goods and services from and have business relationships with.
How is your information used?
- Provide you with our products and services;
- Process orders that you have submitted;
- To carry out our obligations arising from any contracts entered into by you and us;
- Dealing with entries into a competition;
- Seek your views or comments on the services we provide;
- Notify you of changes to our services;
- Send you marketing communications that may be of interest to you. These may include information about products and services, events, ACUTEC’s general activities;
- Process a job application.
Why is your information used?
If you are employed by a client of ACUTEC your personal data is deemed client data and is processed on the legal basis of fulfilling a contractual obligation with your employer to provide you with a service. Processing your data is necessary to fulfil our contractual obligations as an IT Services Provider.
If you are employed by a supplier or partner of ACUTEC your personal data is deemed supplier/partner data and is processed on the legal basis of legitimate interest. ACUTEC has a legitimate interest to process your data to conduct business with its suppliers and partners and cannot do so without processing first names, last names, email addresses and telephone numbers.
If you are employed by an organisation that ACUTEC markets its products and services to your personal data is deemed to be marketing data. Marketing data will include individuals employed by clients and non-clients of ACUTEC. ACUTEC processes this data on the legal basis of legitimate interest. ACUTEC has a legitimate interest to process your data to operate as a ‘business to business’ or B2B organisation.
The processing of this personal data is necessary to ACUTEC’s legitimate interests to be able to communicate our products and services to current clients and prospective clients. ACUTEC is not able to reasonably directly communicate the marketing messages of its products and services in any other less intrusive way to achieve the same result.
If ACUTEC could not process this personal data for this purpose it would not be able to develop relationships with other businesses and would be severely disadvantaged in growing economically.
The processing of personal data for marketing purposes is done so in a targeted and proportionate manner. ACUTEC has identified its demographic and target audience, only processing personal data of individuals for marketing purposes that are relevant and will have interest in the services that ACUTEC provides, e.g. ACUTEC targets IT Managers in the Midlands region, as it is a region that ACUTEC operates and offers its services in and IT Managers will have an interest in the products and services that ACUTEC offers.
The processing of this personal data for marketing purposes benefits both ACUTEC and the data subject. ACUTEC is able to communicate its products and services while the data subject receives relevant and useful content informing of them updates that are relevant to their job role.
Under PECR, it is stated that ‘corporate subscribers’ or business-to-business subscribers do not need to provide consent for email marketing. ACUTEC identifies itself in any email communications and provides its contact details.
Who has access to your information?
We will not share your information with third parties for marketing purposes.
If ACUTEC and/or part of its business is sold or integrated with another business, your details may be disclosed to the new owners of ACUTEC.
Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process software licensing). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond ACUTEC to be used for other organisations’ direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
How you can access and update your information
You have the right to ask for a copy of the information ACUTEC holds about you. You also have the right to request for the information to be removed. You have the right to submit a complaint with a supervisory authority in regard to how we process your data
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Any profiling made by ACUTEC will be restricted to relevant personal data. We may examine your employer, industry and job title in addition to the personal data we hold to profile you for marketing purposes. We may also profile you based on interactions you have had with ACUTEC such as attending an event or downloading content. We do this to ensure we provide you with relevant and informative content.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.