Services

For over twenty years, ACUTEC has provided IT services to a range of different clients across the Midlands and the UK as a whole. The services that we offer are always tailored to our clients and their business needs. We employ only the most highly trained experts to be able to offer you our range of services.

IT Support Services

IT Support is where it all started for us in 1995 and it is at the heart of all we do. Our IT Support Services offer a guaranteed fix and a 15 minute response time. We pride ourselves on the fact that we do not offer a triage service, we understand that if you have a problem it is your priority that it is solved as quickly as possible. When you call ACUTEC you will be put through to one of our experts straight away. We also offer 24/7 IT Support just in case you need to be covered outside of office hours.

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Software Development Services

We understand that sometimes when you buy software it won’t do everything that you need or want it to do. The reason for this is that the software has not been designed for you, it’s been designed for a mass market that won’t necessarily understand your individual business needs. ACUTEC provide bespoke software development so that you can have the software that you have always wanted.

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Disaster Recovery Services

Sometimes things can just go wrong. Incidents like fire, flooding and theft can leave your systems vulnerable to loss of data and you will want to be back up and running as soon as possible to ensure it does not affect your business. With ACUTEC’s Disaster Recovery Services you will be confident that if something goes wrong it’s not the end of the world.

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Security Services

Cyber security is constantly making news headlines and it’s not just household names that are the targets. Every business has data that can make them vulnerable to cybercrime. ACUTEC’s Security Services provide you with the advice and precautions you need so that your business does not become the next news headline.

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Client Feedback

  • "After we eventually got our employee to sit at his desk for you to complete your part.

    Thanks Ty much appreciated!!"

    24th May 2018

  • "Excellent work"

    17th May 2018

  • "Excellent communications!"

    17th May 2018

  • "Speedy, efficient response. Thank you"

    14th May 2018

  • "Very quick and efficient response to my problem. Thank you!"

    10th May 2018

  • "Thanks Ty :)"

    8th May 2018

  • "Great! Kevin responded very quickly to my request and he completed the job for me very efficiently.

    Thank you again for terrific help."

    4th May 2018

  • "Fabulous service as always"

    3rd May 2018

  • "Efficient as always :)"

    2nd May 2018

  • "Quickly processed order"

    1st May 2018

  • "As usual absolutely banging :)"

    27th April 2018

  • "Johnny always sorts me out :):) brilliant as usual"

    26th April 2018

  • "Quick easy phone call, no waiting, 10 minutes later the work I needed was done. Thanks"

    25th April 2018

  • "Ty was as helpful as ever, and worked continuously to resolve both mine and Julie's issue - can't fault his customer service; brilliant! thanks Ty :)"

    18th April 2018

  • "Fantastic and quick work by Mr Fletcher as always"

    20th April 2018

  • "Delighted with the speed of service. The problem was resolved very quickly. I also appreciated the effort to provide an interim solution."

    17th April 2018

  • "The whole process ran smoothly, from the initial queries and order raising with Steve  right through to the site visit for installation. Particular thanks to Ty for his professionalism, expertise and patience with our archaeic bespoke system - and with us and our environment! Faultless service, as always, and we're very grateful."

    16th April 2018

  • "Persistence paid off and Winston got it sorted"

    13th April 2018

  • "Thanks Ty for a very quick turnaround"

    14th April 2018

  • "Quick and efficient, thank you"

    13th April 2018