Last Updated on 20th April 2021
Why Should Small Businesses Outsource IT?
IT and advances in technology have had a huge impact on business over the last few years, with more emphasis placed on technology to help us with our day-to-day jobs. But keeping on top of all the tech we use can be a challenge, especially in a business that’s accumulated computer equipment over time.
If you’re trying to run a small business, keeping up with the changes and demands of IT isn’t always easy, and can take up a considerable amount of your time – time that could be better spent on what you do best. Have you considered outsourcing your IT to an external provider?
5 Reasons to Outsource IT
One of the most important factors when considering outsourcing is the cost – whatever you’re thinking of outsourcing. The cost of an internal IT department, including staff and equipment can quickly add up, often leaving unpredictable months where you’re not sure what your spend is going to be. By outsourcing IT, operating costs will become more predictable, allowing you to plan and budget more accurately. By outsourcing your IT, you only need to pay for what you use.
Access to Expanded Resources
A small business may have an in-house IT team or staff member. But there are only so many hours in a week, and only so much they can do. The right IT company for your business will have enough resources available to support you: from first line to third line and project engineers. The escalation process within an MSP means there should be someone available to help with any IT problem, while in-house teams are reliant on their own knowledge and experience.
Dealing With Unusual Issues
An in-house IT team can effectively handle day-to-day IT issues for your business. But challenges can arise when faced with more unusual issues that they may not have come across before. An external IT team is more likely to have a wider range of experiences, and can call on a diverse range of skills. Any external IT team worth their salt will have experienced different infrastructure and setups of their clients, so there shouldn’t be too much to surprise them!
Technology develops at a rapid rate. If your sole focus isn’t ion tech, then it can be hard to keep up with the development, and know which changes your business should actually make. Your IT provider should be able to make recommendations on the technologies they think will best benefit your business moving forward. For example if they know you’re keen to move to the cloud and they feel that windows virtual desktop would be a good fit for your business, they will suggest how it can be implemented and best used.
Support Always Available
Technical difficulties are a part of life. They’re unavoidable. And you don’t always know when they’re going to happen. You need to know that when IT problems arise, you can get hold of support. Depending on how your business operates, you may find you need IT support outside of regular business hours. The right IT provider will be able to provide a level of support based on your needs.
Outsourcing your IT Support and Services has too many benefits to ignore, especially for small businesses. Whether you’re looking for a change of supplier or want to benefit from outsourced IT support, get in touch with ACUTEC today.