Services

For over twenty years, ACUTEC has provided IT services to a range of different clients across the Midlands and the UK as a whole. The services that we offer are always tailored to our clients and their business needs. We employ only the most highly trained experts to be able to offer you our range of services.

IT Support Services

IT Support is where it all started for us in 1995 and it is at the heart of all we do. Our IT Support Services offer a guaranteed fix and a 15 minute response time. We pride ourselves on the fact that we do not offer a triage service, we understand that if you have a problem it is your priority that it is solved as quickly as possible. When you call ACUTEC you will be put through to one of our experts straight away. We also offer 24/7 IT Support just in case you need to be covered outside of office hours.

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Software Development Services

We understand that sometimes when you buy software it won’t do everything that you need or want it to do. The reason for this is that the software has not been designed for you, it’s been designed for a mass market that won’t necessarily understand your individual business needs. ACUTEC provide bespoke software development so that you can have the software that you have always wanted.

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Disaster Recovery Services

Sometimes things can just go wrong. Incidents like fire, flooding and theft can leave your systems vulnerable to loss of data and you will want to be back up and running as soon as possible to ensure it does not affect your business. With ACUTEC’s Disaster Recovery Services you will be confident that if something goes wrong it’s not the end of the world.

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Security Services

Cyber security is constantly making news headlines and it’s not just household names that are the targets. Every business has data that can make them vulnerable to cybercrime. ACUTEC’s Security Services provide you with the advice and precautions you need so that your business does not become the next news headline.

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Client Feedback

  • "Ticket action sorted in two minutes."

    20th February 2017

  • "Ty is always very helpful and ensures everything is dealt with urgently. This was actioned immediately as required."

    18th February 2017

  • "Great Job Winston. Thank you again."

    17th February 2017

  • "Very patient with me. Nothing too much trouble."

    16th February 2017

  • "Ty dealt with my issue(s) quickly and efficiently."

    10th February 2017

  • "Brilliant service."

    9th February 2017

  • "Many thanks for your prompt help & support 10 out of 10."

    9th February 2017

  • "Happy outcome, thanks Ty!"

    4th February 2017

  • "Engineer saved hours of work involved in a Monthly Report where data was unable to be viewed."

    31st January 2017

  • "Quick and very helpful nice work, Winston. Thanks."

    25th January 2017

  • "Went above and beyond to help. Really appreciate this."

    11th January 2017

  • "Craig is very helpful and friendly with it. A pleasure dealing with him and my occasional problems."

    22nd December 2016

  • "Tymon is great thanks, Merry Christmas to you all."

    22nd December 2016

  • "Excellent customer service as always. Thank you."

    20th December 2016

  • "Helpful technician problem resolved very quickly and professionally. Many thanks."

    15th December 2017

  • "Service delivered with a smile and resolved my issues quickly, thanks."

    14th December 2016

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