IT Support

ACUTEC has been providing exceptional Managed Services and IT Support for over twenty years. We do this by making sure we understand the needs of your business so that the very best recommendations are offered to you. We build your IT around your business rather than the other way around.

Our IT Support provides detailed system reports and pro-active monitoring to make sure that your IT is the last thing you have to worry about. Our helpdesk in Birmingham is available from 8.00am to 6.00pm, Monday to Friday.

We also offer 24/7 IT Support that is flexible and tailored to be exactly what your business needs. Sometimes issues can occur on your system when it is out of hours. With our 24/7 IT Support we ensure that no performance change in your IT infrastructure goes unnoticed. Our IT Support Services are designed to be a reassuring presence within your business.

We provide a 15-minute response and a guaranteed fix to our clients. Our pro-active monitoring service alerts us if something goes wrong, allowing for your critical IT to be in safe hands and problems dealt with before they impact your business.

When you make a support call to ACUTEC you do not experience a triage system where your problem is assessed and dealt with based upon how urgent it is. We know that your IT will always be the most urgent to you and therefore when you call us you speak to one of our experts straight away who will be able to deal with your problem.

We are your trusted IT experts

Cloud Services

Discover the solutions that will bring you greater productivity and efficiency to transform your business. Reach for the Cloud with the IT experts.

Software Development

We write software specifically to your requirements to give you the experience you have always wanted. Get the software that will fix your problems and not someone else’s with the IT experts.

Support Services

We’ll take care of your systems so that you can stay focussed on your business. Discover IT Support with a 15 minute response time, guaranteed fix and outstanding service from the IT experts.

Stay Secure

Don’t let yourself become the next news headline. Every business is vulnerable to cybercrime. Protect your data, finances and reputation with the IT experts.

Client Feedback

  • "Ticket action sorted in two minutes."

    20th February 2017

  • "Ty is always very helpful and ensures everything is dealt with urgently. This was actioned immediately as required."

    18th February 2017

  • "Great Job Winston. Thank you again."

    17th February 2017

  • "Very patient with me. Nothing too much trouble."

    16th February 2017

  • "Ty dealt with my issue(s) quickly and efficiently."

    10th February 2017

  • "Brilliant service."

    9th February 2017

  • "Many thanks for your prompt help & support 10 out of 10."

    9th February 2017

  • "Happy outcome, thanks Ty!"

    4th February 2017

  • "Engineer saved hours of work involved in a Monthly Report where data was unable to be viewed."

    31st January 2017

  • "Quick and very helpful nice work, Winston. Thanks."

    25th January 2017

  • "Went above and beyond to help. Really appreciate this."

    11th January 2017

  • "Craig is very helpful and friendly with it. A pleasure dealing with him and my occasional problems."

    22nd December 2016

  • "Tymon is great thanks, Merry Christmas to you all."

    22nd December 2016

  • "Excellent customer service as always. Thank you."

    20th December 2016

  • "Helpful technician problem resolved very quickly and professionally. Many thanks."

    15th December 2017

  • "Service delivered with a smile and resolved my issues quickly, thanks."

    14th December 2016

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