IT Support

ACUTEC has been providing exceptional Managed Services and IT Support for over twenty years. We do this by making sure we understand the needs of your business so that the very best recommendations are offered to you. We build your IT around your business rather than the other way around.

Our IT Support provides detailed system reports and pro-active monitoring to make sure that your IT is the last thing you have to worry about. Our helpdesk in Birmingham is available from 8.00am to 6.00pm, Monday to Friday.

We also offer 24/7 IT Support that is flexible and tailored to be exactly what your business needs. Sometimes issues can occur on your system when it is out of hours. With our 24/7 IT Support we ensure that no performance change in your IT infrastructure goes unnoticed. Our IT Support Services are designed to be a reassuring presence within your business.

We provide a 15-minute response and a guaranteed fix to our clients. Our pro-active monitoring service alerts us if something goes wrong, allowing for your critical IT to be in safe hands and problems dealt with before they impact your business.

When you make a support call to ACUTEC you do not experience a triage system where your problem is assessed and dealt with based upon how urgent it is. We know that your IT will always be the most urgent to you and therefore when you call us you speak to one of our experts straight away who will be able to deal with your problem.

We are your trusted IT experts

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