ACUTEC Takes on Cybercrime in Travel Industry
cybercrime travel industry
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Last Updated on 25th January 2022

ACUTEC Takes on Cybercrime in Travel Industry

Midlands based IT Support Company ACUTEC was invited to speak about cyber security at the Elite Travel Group Annual Conference in Cork at the beginning of November.

Elite Travel Group, based in Birmingham, is a consortium of independent travel agents in the UK. The annual conference provides its members with advice and speakers to aid their businesses.

Urfaan Azhar, Infrastructure Manager at ACUTEC, provided a talk on cyber security and how it affects the travel industry while also simulating a live hack for the audience. Urfaan told the story of a woman named Helen Daniels who was working from home without the safety of her colleagues and IT department. The audience were shown how to send a phishing email and then watched the consequences as malware took over Helen’s computer.

Urfaan said: ‘Cybercrime is a huge issue now yet everyone thinks it won’t affect them. It’s not a case of if it will hit a business but when. I advise any business, whether they be large or small, to consider the consequences of not taking cyber security seriously.’

Businesses not considering how they could be affected by cybercrime have the potential to suffer significant losses if they become victims of hackers. In 2014, a small US-based business travel agency had their CRM and booking system hacked, causing the company almost 2 weeks of complete downtime. Downtime for any company could cause significant financial losses by not being able to meet deadlines or losing work.

Lee Thatcher, Business Development Manager at ACUTEC said: ‘I’m really proud that we were invited to Cork to help these businesses. ACUTEC are committed to providing cyber security education to the business community. It’s no longer the IT Manager’s problem to deal with, it’s everyone’s and that is a really important message that we are trying to get across.’

ACUTEC urges anyone who is concerned about cyber security and their business to please get in touch for peace of mind.