Careers

Technical Sales Apprentice

£10,000 pa

ACUTEC are offering an exciting opportunity to embark on a career as a Tech Sales Support Apprentice through the Microsoft Apprenticeship Programme.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through online learning and practical experience. These qualifications are highly respected and sought after and the skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible chance at starting your professional career in the industry.

Job Role

We require a proactive individual with an aptitude for communication and interest in Microsoft infrastructure technologies such as Windows. Quickly assimilating new technologies, being able to apply what is learnt and showing a genuine enthusiasm for the technology are critical to this position’s success. This role will initially be involved in providing support to the Tech Sales team, learning the company systems and techniques.
As your skills develop, you will be required to enhance your product knowledge and develop your own client base eventually. You will gain an understanding of the products/services provided, the existing customer base, businesses’ needs, how to identify decision makers and how to deliver exceptional customer service when developing and maintaining customer relationships. You will learn how to effectively respond to queries, getting involved with problem solving and the completion of project work when required.
You will be responsible for researching and distributing industry information to the team, attending conferences, scheduling meetings and preparing quotes/proposals whilst maintaining awareness of technical developments/advancements and knowing when to escalate to the team leader, all the while adhering to processes, keeping systems updated and working effectively within the team.
As a Microsoft IT Apprentice you will be required to:
  • Follow up on leads and conduct research to identify potential prospects.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
  • Conduct a needs analysis and determine prospects pain points to determine how the company’s solutions can meet their needs.
  • Identify key buying influencers within these prospects to determine budget and timeline.
  • Work with the Director and other Sales & Marketing team members to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
  • Manage data for new and prospective clients in CRM and any other software tools provided, ensuring all communications are logged, information is accurate and documents are attached.
  • Prepare and analyse sales pipeline reports and dashboards.
  • Work with other team members to ensure database is up to date, so that the sales data collectors are identifying the right people.

Qualifications & Skills Required

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. The company are looking for someone with a positive, highly self-motivating, can-do attitude from someone who isn’t afraid to ask questions.
To be considered for this role, you must have at least a C grade in both GCSE Maths & English, and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least hands-on experience with the workings of computers and IT.
You will have excellent communication skills and a brilliant telephone manner and will be punctual, positive, flexible, focused, consistent and will welcome change.
You will appear very professional in your appearance and how you conduct yourself at all times.
You will possess strong analytical skills and the ability to understand business processes and problems and how/when to apply technical solutions.
You will be willing to work hard and eager to learn.
An interest in IT is mandatory!

Training Provided

You will be enrolled onto the Microsoft Technical Sales Apprenticeship and work towards gaining MTA qualifications in Cloud Fundamentals as well as a City & Guilds Level 3 ICT Diploma, gaining an understanding of the sales process, interpersonal communications, planning, making and closing calls, objection handling and meeting objectives. This apprenticeship is delivered remotely using the very latest Microsoft technologies via a live virtual classroom. This apprenticeship teaches the fundamental core sales skills and techniques for anybody looking to kick-start a career in Technical Sales.

Email jobs@acutec.co.uk with your CV and covering letter to apply.
No agencies.

3rd Line Technical Support

£35-45,000

This is a fantastic opportunity for a Senior Azure / O365 Engineer to join an exciting and vibrant Microsoft Gold Partner company.

Your duties will include:

  • Technical ownership of project delivery and engaging closing with Project Managers
  • Detailed design skills specific to technology specification
  • Conceptualise and design complex solutions, covering multiple sites
  • Staying up to date with competitive products

Essential experience required:

  • Strong experience delivering and supporting technology solutions based on Microsoft technologies

In-depth knowledge of the following technologies:

  • Office 365
  • Microsoft Azure
  • Microsoft Windows
  • Networking
  • Previous experience working in a customer facing role

In return:

  • Work in a friendly team
  • Holidays 28 days (including bank holidays)
  • Free parking
  • Pension scheme
  • Working hours: 09:00 to 17:30 Monday – Friday

To apply for this role please send your CV and covering letter to jobs@acutec.co.uk

No agencies

Software Developer

Competitive Salary

We are looking to recruit a Software Developer to join our growing Development Team of four.As a Software Developer, you will be responsible for delivering a range of software solutions involving the complete development life cycle. Your experience with agile methodologies will utilise a range of development languages and platforms including C#.NET, jQuery, Microsoft SQL, MVC and HTML5.

This is a great opportunity to join a dynamic team of IT professionals, working from modern air conditioned offices with free onsite parking, we are committed to client excellence and will support the successful applicant financially in the continued attainment of professional IT accreditations.

Your duties will include:

  • Troubleshooting problems, identifying the problem and providing prompt resolution
  • Monitoring, managing and controlling activities that provide pro-active support for customers
  • Developing an understanding of IT strategy and architecture and how it supports business requirements
  • Enhancing the skills and capabilities of both customers and staff and enabling a culture of continuous improvement

Professional Attributes

  • Microsoft IIS (7-8)
  • Microsoft SQL Administration Experience (2008, 2010, 2012)
  • Microsoft Visual Studio 2013/15

Personal Attributes

  • Flexible Schedule and willingness to travel
  • A full driving licence
  • Personable and can work well with end users and team
  • Good communication AND documentation skills, the ability to keep smiling and cool under pressure

Desirable Attributes

  • LAMP experience will be a real plus
  • Certifications: MCSA / MCSE, MCP and related vendor certs and specialties
  • Mobile Development

Working hours: 09:00 to 17:30 Monday – Friday
Notice period: 1 month

To apply for this position please email jobs@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

Technical Support Analyst

Competitive Salary

We are seeking a talented Technical Support Analyst to join our team. You will be responsible for providing 2nd and 3rd line technical support to our clients, as well as potentially travelling to client sites to provide first-hand support.

You will join a dynamic team of IT professionals committed to excellence, taking a customer focused approach, you will develop a high level of awareness for the support services which support key business processes and activities.

Your responsibilities:

  • Log call request information into CMS systems and provide round-the-clock support to clients
  • Troubleshooting problems
  • Identifying the problem and providing prompt resolution
  • Monitoring, managing and controlling activities that provide pro-active support for customers
  • Developing an understanding of IT strategy and architecture and how it supports business requirements
  • Reducing costs and improving efficiency
  • Enhancing the skills and capabilities of both customers and staff and enabling a culture of continuous improvement

Your professional attributes:

  • Windows Server experience (including terminal services)
  • Microsoft Exchange Administration experience
  • Extensive Windows Desktop experience
  • Basic knowledge of Internet Firewall and Ethernet switching in a business environment
  • Virtual Server Experience
  • Good hardware experience and ability to build/modify Intel-based servers
  • Solid troubleshooting ability and able to prove/document your work
  • Proficiency in: TCP/IP, switching, routing and Firewall knowledge

Advantageous professional certifications:

  • MCSE, MCSA and related vendor certs

You have:

  • Flexible schedule and willingness to travel
  • A full driving license
  • Own a reliable vehicle
  • Good communication and documentation skills
  • The ability to keep smiling and keep cool under pressure
  • The ability to work well with end users and your team

In return:

  • Work in a friendly team
  • Financial support for continued attainment of professional IT accreditations.
  • Paid overtime
  • Holidays 28 days (including bank holidays)
  • Salary depends on experience and skills
  • Free gym membership
  • Free parking
  • Pension scheme
  • Working hours: 09:00 to 17:30 Monday – Friday

 

To apply for this position please email jobs@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

Telesales Executive

£15-19,000 + Bonuses OTE £25,000 uncapped

We are seeking a confident, positive Telemarketing Executive to join the ACUTEC team, we are a specialist IT support, Cloud services and solutions provider based in the Midlands. We manage, develop and support IT systems by providing the best technology together with our award winning service for clients with 5 to 5000 users.

As a growing Microsoft Gold Partner, ACUTEC are seeking an enthusiastic Telesales Executive to be a key figure in ensuring the success of a new initiative and expansion in operations.

The role will initially involve lead generation and account profiling. The successful applicant will be making outbound calls targeting senior decision makers with the goal of securing high quality appointments for our sales team. The opportunity to develop and assist in account management is possible to the right candidate.

Your responsibilities:

  • Contacting potential customers and liaising with clients
  • Booking appointments for our Sales team
  • Promoting the company’s services
  • Maintaining and updating the database
  • Tracking and collating outcome information and providing comprehensive reports
  • To apply for this role you must have:
  • An eye for detail
  • Some work experience (could be six months or two years)
  • Knowledge of MS Office
  • A ‘can-do’ attitude
  • Superb verbal communication skills in English
  • Pleasant, positive personality
  • Drive and enthusiasm

In return:

  • Work in a friendly team
  • Holidays 28 days (including bank holidays)
  • Salary depends on experience and skills
  • Free gym membership
  • Free parking
  • Pension scheme
  • Career development plan

37.5 hours, Monday to Friday, 8.30am-5pm with an hour for lunch.

To apply for this position please email jobs@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

Business Development Executive

Competitive Salary

We are seeking a confident New Business Development Executive to join the ACUTEC team, we are a specialist IT support, Cloud services and solutions provider based in the Midlands. We manage, develop and support IT systems by providing the best technology together with our award winning service for clients with 5 to 5000 users.

A competitive salary is on offer and will depend on your experience and what you can bring to the table, however it will be paired with an excellent commission structure with uncapped earning potential.

Your responsibilities:

  • Generate new business sales
  • Grow client accounts into regular recurring revenue and margin
  • Meet and exceed set targets (KPIs) including: outbound calls, qualifying conversations, quotes, orders and margin
  • Developing relationships with prospects and clients
  • Gain a clear understanding of client’s business needs and requirements
  • Carry out personal sales plan for increasing revenue and margin
  • Cold calling to potential customers to prospect for new business
  • Liaising with suppliers to check the progress of existing orders
  • Negotiating pricing with suppliers
  • Maintain and keep up-to-date the internal CRM database

Your professional attributes:

  • Well presented and polished
  • Able to build relationships at senior management level
  • Sales ‘hunter’ mindset
  • Attention to detail and excellent written and verbal communication skills
  • Self starter
  • Self motivated
  • Pro-active
  • Strong leadership skills
  • Team player
  • 1 year+ experience in an IT business to business sales environment (End User)
  • Solid sales background, with demonstrable experience of target achievement

In return:

  • Work in a friendly team
  • Holidays 28 days (including bank holidays)
  • Salary depends on experience and skills
  • Free gym membership
  • Free parking
  • Pension scheme
  • Career development plan

37.5 hours, Monday to Friday, 8.30am-5pm with an hour for lunch.

To apply for this position please email jobs@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

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