The modern workplace has gone through some dramatic changes in the last decade or so, especially in terms of technology. These days it’s almost unheard of for businesses not to have an online presence and many companies use computers to make sales and communicate with their customers.
Computers are now so prevalent in the workplace that many companies need what is known as a computer network in order to function and keep up with their competitors. A computer network can include thing like PC’s, routers, servers and more and when a network goes down it can have a devastating effect on the business. Which is why many company owners are choosing to outsource network support to help fix any problems that arise.
Do I really need network support?
If you have a business website or use a computer at work then your system will be stored on a server. If the server goes down your business can go down with it, as customers will no longer be able to communicate with you through the site and transactions won’t be able to be made. When you have network support you have the peace of mind of knowing that if the worst happens you’ll have help at hand and won’t have to worry about losing hours or even days of business whilst a problem is fixed.
You can either choose to have in house support or to outsource and both options can be beneficial depending on your budget and the size of your company. If you have a large company then it can be cost effective to keep your network support in house so any problems can be addressed as quickly as possible. In addition your network support team can gather data from your network that can help inform progress and show where development could work. They may also be able to monitor the network so that you can find out lots of information about your customers which can in turn help you develop your business with your customers in mind.
Alternatively, if you have a smaller company you can outsource network support, Acutec offers this service. Ensure that you choose a reliable company who can carry out all of the tasks of an in house team, but on a smaller scale, our customers would vouch for us in the work we do. Outsourcing network support can be a good alternative to outsourcing server support because in many instances it’s easier to get hold of support quickly.
Of course you can always choose not to invest in network support but this is a risky tactic as if you do end up having a problem with your network it could take hours, weeks, or even months to source the right person for the job and get it fixed, whereas if you employ network support then the solution to your problems could be just a phone call away.