ACUTEC IT support works to suit your business. We provide IT support for SMEs, charities, manufacturers, professional services, distributors.
Protecting and supporting your business
Proactive Safety Check
Using our overnight system we check your critical systems daily to spot potential threats and other problems. Checks include
- Back-up – Making sure your backups are successful so your data is protected
- Exchange information store size – Monitoring its status so it won’t crash
- Memory and disk ‘health check‘ – Searching for any failed disks or warnings to ensure memory is functioning correctly
- Disk space consumption rate – Checking nothing is eating your disk space too quickly
- Event logs – Avoiding any developing problems
- Hacker check – Guarding against anyone trying to gain entry to your systems, who shouldn’t be there!
Network Monitoring
Using ACUTEC the latest technology, we constantly monitor your whole system. This takes place remotely overnight to ensure your systems are in good order before you reach your desk. Monitoring includes:
- Checking Windows and networks to ensure users have access to the facilities they need
- Checking disk space on your servers to ensure they won’t crash into their limit
- Anti-virus – Ensuring you have the latest virus definitions to enable anti-virus software to identify and manage viruses
- Verifying external ISP services such as SMTP relay of email to check email services are functioning
On site support in your office
Our qualified team can visit your office and provide solutions for your business.
Remote support
Our qualified team can take control of your desktop and resolve issues while you put the kettle on!
Helpdesk
When you’re too busy to telephone, click on the helpdesk to raise technique issues or requests to be resolved at a time to suit you.
Click here to read a case study about how we helped a specialist distributor with their IT support.
What next?
If you are interested in finding out more, contact us, call our sales team on 01675 469022 or complete the contact form by clicking on the link to the right and we will call you back.
