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24/7 Support

24 / 7 support to help you when and where it's needed most

On-Site Engineering 24/7

  • We can provide a team of engineers to be on site at your premises to carry out any work you require.
  • ACUTEC engineers are highly trained experts in both operating systems and application support. This means they can provide a source of immediate and skilled advice – where and when you need it.
  • We specialise in providing out-sourced network management and helpdesks which can work along side your existing support team. Our experienced on-site support ensures that our clients are free to focus resources on their core business activities, secure in the knowledge that their IT services are running smoothly.
  • Whether you need a totally new IT system, due to your business growing or moving, or require a single piece of ‘kit’, our team can help you set it up on-site and provide the right training to make sure you can get the most from it.

Helpdesk 24/7

  • We have invested significantly in cutting edge technology to make sure your needs are met.
  • We provide support at any time of the day or night. We monitor calls to help us alert you of any on-going issues and where necessary, provide training. It’s true that ‘what you can’t monitor, you can’t manage’ – so why not let us do the monitoring for you?
  • As a company that values its people we are also proud to guarantee that when you call, you will speak to one of our staff, based at our own headquarters in the UK.

What next?

If you are interested in finding out more about our 24/7 support plan, contact us, call our sales team on 01675 469022 or complete the contact form by clicking on the link to the right and we will call you back.