Welcome to your new remote support page. We are here to help so any questions, please just ask.
Get Support Now
Please download the following executable file and follow the on-screen instructions to run this program.
How to request remote support
- Your technician will have sent you to this page and will ask you to download and run the executable file. This will provide our technician with secure access to your computer to assist you with the problem
If you require remote support and haven’t yet arranged this with an engineer, please contact us using the number provided or using the customer portal.
- NOTE: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.