24/7 IT Support
Pro-active monitoring is an essential part of our IT support services. We deploy comprehensive software and monitoring tools that allow us to ensure that no performance change within your IT infrastructure goes unnoticed.
A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs. At the same time, exposure to security risks is dramatically lessened, and the frustration from unstable IT resources almost vanishes.
Our fully inclusive 24/7 IT Support ensures that our clients are free to focus resources on their core business activities, secure in the knowledge that their IT services are running smoothly.
ACUTEC 24/7 IT Support features:
- 24/7 performance monitoring ensures all critical network devices are functioning reliably
- We monitoring your backup solution ensuring the backup of your critical data occurs as scheduled
- Antivirus and firewall monitoring and updates ensure your system is secure and correctly functioning
- We’ll act as a single point of contact and deal with other technology vendors on your behalf
- We will monitor pc performance to make sure your computers are running as they should
- Remote desktop support
- Proactive support that works!