IT Support

IT Support


Proactive IT support from the experts

Here at ACUTEC we pride ourselves on exceptional levels of managed services and IT support. Our service desk in Birmingham, UK is available 8.00am – 6.00pm, Monday to Friday for standard support; we also offer 24/7 IT support, it’s flexible and tailored to fit exactly with your requirements to provide a reassuring presence for your business.

A stethoscope on a computer keyboard - An image representing 'IT Support'We’re confident we can lower the number of support calls you make and the time taken to resolve issues – no hidden extras to pay for, we’ll tell you exactly what’s included in your contract.

ACUTEC will provide detailed system reports and pro-active site visits, we’ll understand your business so we can make the appropriate recommendations which can help you increase revenue by 5% using IT systems.

ACUTEC’s 15 minute response time and guaranteed fix, together with our round-the clock tailor made pro-active monitoring service, which alerts us when something is wrong, will take care of all your critical IT and before there is any impact on your business.

ACUTEC are committed to continuous improvement to bring about benefits to our clients, we’re flexible, and we provide IT support to variety of businesses in a variety of markets. Check out our case studies here.

Key features:

  • ACUTEC offer a guaranteed fix
  • We’re prompt we work to a 15 minute response time
  • Unlimited access to the help desk
  • Our IT support is provided by a team of highly trained and experienced technicians
  • Satisfaction guarantee – we’ll keep working until you’re happy with your IT
If you are unsure which type of support would best suit your businesses needs use our Support Comparison table to compare the levels of support offered.



What Next?

If you are interested in finding out more, contact us now by telephoning our team on 01675 469020. Alternatively you can use our Contact Form to request a Call Back or for any further information.