Avaya Telecoms event, 20th March

ACUTEC will be hosting a telecoms event in March and managing director Chris Roche says IT and telecommunications have never been more closely linked.

The event is taking place on March 20, from 9.30am until 1pm and lunch will be provided.

Chris Roche, managing director of ACUTEC, said: “When it comes to telecoms and IT being integrated with the same company, it makes sense.

“IT and telephony have converged over recent years and your mobile phone is now a mini PC – in many ways it’s more sophisticated.

“We have a system now where, via our PC network, we can transfer a call from the landline to a mobile. So you could take a call in the office, transfer it to your mobile, walk out of the door, get in your car, transfer it to Bluetooth and the client would never know anything had happened. It’s seamless.

“As with outsourcing any service, it’s not just about the expertise but the people you deal with. So finding a company that understands your busines and what you require from your IT systems and telecoms is just as vital as them being able to implement it. That’s what we aim to do here.”