Vacancies

Join the ACUTEC Team

vacancies

We are an expanding company and are always keen to hear from motivated team players with drive, experience and enthusiasm.

Telemarketing Executive

Salary 15K to 19K +Bonuses OTE 25k uncapped

We are seeking a confident, positive Telemarketing Executive to join the ACUTEC team, we are a specialist IT support, Cloud services and solutions provider based in the Midlands. We manage, develop and support IT systems by providing the best technology together with our award winning service for clients with 5 or 5000 users.

As a growing Microsoft Gold Partner, ACUTEC are seeking an enthusiastic Telemarketing Executive to be a key figure in ensuring the success of a new initiative and expansion in operations.

The role will initially involve lead generation and account profiling. The successful applicant will be making outbound calls targeting senior decision makers with the goal of securing high quality appointments for our sales team. The opportunity to develop and assist in account management is possible to the right candidate.

Your responsibilities:

  • Contacting potential customers and liaising with clients
  • Booking appointments for our Sales team
  • Promoting the company‚Äôs services
  • Maintaining and updating the database
  • Tracking and collating outcome information and providing comprehensive reports

To apply for this role you must have:

  • An eye for detail
  • Some work experience (could be six months or two years)
  • Knowledge of MS Office
  • A ‘can-do’ attitude
  • Superb verbal communication skills in English
  • Pleasant, positive personality
  • Drive and enthusiasm

In return:

  • Work in a friendly team
  • Holidays 28 days (including bank holidays)
  • Salary depends on experience and skills
  • Free gym membership
  • Free parking
  • Pension scheme
  • Career development plan

37.5 hours, Monday to Friday, 8.30am-5pm with an hour for lunch.

To apply for this position please email carole.doyle@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

Technical Support Analyst

We are seeking a talented Technical Support Analyst to join our team. You will be responsible for providing 2nd and 3rd line technical support to our clients, as well as potentially travelling to client sites to provide first-hand support.

You will join a dynamic team of IT professionals committed to excellence, taking a customer focused approach, you will develop a high level of awareness for the support services which support key business processes and activities.

Your responsibilities:

  • Log call request information into CMS systems and provide round-the-clock support to clients
  • Troubleshooting problems
  • Identifying the problem and providing prompt resolution
  • Monitoring, managing and controlling activities that provide pro-active support for customers
  • Developing an understanding of IT strategy and architecture and how it supports business requirements
  • Reducing costs and improving efficiency
  • Enhancing the skills and capabilities of both customers and staff and enabling a culture of continuous improvement

Your professional attributes:

  • Windows Server experience (including terminal services)
  • Microsoft Exchange Administration experience
  • Extensive Windows Desktop experience
  • Basic knowledge of Internet Firewall and Ethernet switching in a business environment
  • Virtual Server Experience
  • Good hardware experience and ability to build/modify Intel-based servers
  • Solid troubleshooting ability and able to prove/document your work
  • Proficiency in: TCP/IP, switching, routing and Firewall knowledge

Advantageous professional certifications:

  • MCSE, MCSA and related vendor certs

You have:

  • Flexible schedule and willingness to travel
  • A full driving license
  • Own a reliable vehicle
  • Good communication and documentation skills
  • The ability to keep smiling and keep cool under pressure
  • The ability to work well with end users and your team

In return:

  • Work in a friendly team
  • Financial support for continued attainment of professional IT accreditations.
  • Paid overtime
  • Holidays 28 days (including bank holidays)
  • Salary depends on experience and skills
  • Free gym membership
  • Free parking
  • Pension scheme

Working hours: 09:00 to 17:30 Monday – Friday
Notice period: 1 month

Salary: Subject to experience

To apply for this position please email carole.doyle@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

Software Developer

We are looking to recruit a Software Developer to join our growing Development Team of four.

As a Software Developer, you will be responsible for delivering a range of software solutions involving the complete development life cycle. Your experience with agile methodologies will utilise a range of development languages and platforms including C#.NET, jQuery, Microsoft SQL, MVC and HTML5.

This is a great opportunity to join a dynamic team of IT professionals, working from modern air conditioned offices with free onsite parking, we are committed to client excellence and will support the successful applicant financially in the continued attainment of professional IT accreditations.

Your duties will include:

– Troubleshooting problems, identifying the problem and providing prompt resolution
– Monitoring, managing and controlling activities that provide pro-active support for customers
– Developing an understanding of IT strategy and architecture and how it supports business requirements
– Enhancing the skills and capabilities of both customers and staff and enabling a culture of continuous improvement

Professional Attributes
– Microsoft IIS (7-8)
– Microsoft SQL Administration Experience (2008, 2010, 2012)
– Microsoft Visual Studio 2013/15

Personal attributes
– Flexible Schedule and willingness to travel
– A full driving licence.
– Personable and can work well with end users and team
– Good communication AND documentation skills, the ability to keep smiling and cool under pressure.

++PLUSES++
– LAMP experience will be a real plus
– Certifications: MCSA / MCSE, MCP and related vendor certs and specialties
– Mobile Development

Working hours: 09:00 to 17:30 Monday – Friday
Notice period: 1 month

Salary: Subject to experience

To apply for this position please email carole.doyle@acutec.co.uk with a covering letter and a copy of your CV.

No agencies

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What Next?

If you are interested in finding out more, contact us now by telephoning our team on 01675 469020. Alternatively you can use our Contact Form to request a Call Back or for any further information.

 

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